Privacy Policy

1. Introduction

FlyClassifieds, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our aviation marketplace platform.

If you are located in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, our legal basis for processing your personal data will depend on the information concerned and the context in which we collect it. See section 3.5 below for details on lawful bases.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

• Account Information: Name, email address, password, phone number
• Profile Information: Location, company name, pilot certificates (optional)
• Listing Information: Aircraft details, descriptions, photos, pricing
• Communication Data: Messages between users, customer support inquiries
• Payment Information:Processed securely through Stripe (we don't store card details)

2.2 Information Collected Automatically

When you use our Service, we automatically collect:

• Log Data: IP address, browser type, operating system, pages visited, time spent
• Device Information: Device type, unique device identifiers
• Location Data: Approximate location based on IP address
• Cookies and Similar Technologies: To remember preferences and analyze usage

2.3 Information from Third Parties

• FAA Database: Public U.S. aircraft registration and airworthiness data
• Transport Canada: Canadian Civil Aircraft Register data (reproduced with permission of the Government of Canada)
• NTSB Database: Aircraft accident and incident history
• Social Login Providers: Basic profile information if you use Google, Apple, or Facebook login
• Analytics Services: Aggregated data about site usage from Google Analytics
• Advertising Measurement Services: We use Meta Pixel (Facebook Pixel) and similar tools to measure ad performance, understand conversions, and improve ad relevance where permitted by law and your consent choices.

3. How We Use Your Information

3.1 To Provide Our Services

• Create and manage your account
• Process and display your listings
• Facilitate communication between buyers and sellers
• Process payments for premium listings
• Send transactional emails (listing confirmations, messages, etc.)

3.2 To Improve Our Platform

• Analyze usage patterns to improve features
• Develop new services and features
• Conduct research and analytics
• Troubleshoot technical issues

3.3 To Ensure Safety and Security

• Detect and prevent fraud
• Monitor for prohibited content
• Enforce our Terms of Service
• Comply with legal obligations
• Review messages and communications for safety and compliance

3.4 Marketing and Communications

• Send newsletters (only if you opt-in)
• Notify you about new features or services
• Send promotional offers (with your consent)

3.5 Our Legal Bases for Processing (EEA/UK/Switzerland)

We rely on different lawful bases depending on purpose and data type. The table below summarizes principal uses and bases under GDPR / UK GDPR (Art. 6):

If we rely on consent, you may withdraw it at any time without affecting prior processing. When relying on legitimate interests we perform a documented balancing test to ensure your rights are not overridden.

4. How We Share Your Information

4.1 Public Information

Certain information is publicly visible when you create listings:

• Your display name or company name
• General location (city/state)
• Listing content and photos
• Response time and member since date

4.2 With Other Users

When you interact with other users through our messaging system, they can see your name and any information you choose to share in messages.

4.3 Service Providers

We share information with third-party service providers that help us operate our platform:

• Stripe: Payment processing
• Cloudinary: Image hosting and optimization
• Resend: Email delivery
• Vercel: Website hosting
• Google Analytics: Usage analytics

4.4 Legal Requirements

We may disclose information if required by law or if we believe disclosure is necessary to:

• Comply with legal obligations or court orders
• Protect our rights, property, or safety
• Prevent fraud or illegal activities
• Respond to government requests

4.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

4.6 What We Don't Do

We DO NOT sell, rent, or trade your personal information to third parties for their marketing purposes.No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

5. Your Rights and Choices

5.1 Access and Update

You can access and update your account information at any time through your account settings.

5.2 Delete Your Account

You can request deletion of your account by contacting us. Note that some information may be retained for legal or legitimate business purposes.

5.3 Marketing Communications

You can opt-out of marketing emails by clicking the unsubscribe link in any marketing email or updating your preferences in account settings.

5.4 Cookies

Most browsers allow you to refuse cookies. However, this may limit your ability to use certain features of our platform.

5.5 Do Not Track

We respect applicable browser privacy signals, including Global Privacy Control (GPC), where required by law. When detected, we treat it as an opt-out of sale/sharing and targeted advertising signals as defined by applicable law. You can further control tracking through your cookie settings.

5.6 Exercising Your Rights

Depending on your location, you may have rights to access, correct, delete, or obtain a copy of your personal data, and to object to or restrict certain processing. To exercise these rights:

1. Submit a request to privacy@flyclassifieds.com with the subject line "Privacy Rights Request".
2. Include your account email, the right(s) you wish to exercise, and sufficient information to verify your identity.
3. We will respond within the timeframe required by applicable law. We may ask for additional verification to protect your account.

Typical timelines: 30 days for EEA/UK (extendable by 60 days where necessary), 45 days for California (extendable by 45 days with notice). If we deny or partially fulfill a request, we will explain why and how you can appeal. If you are in the EEA/UK, you also have the right to lodge a complaint with your local supervisory authority. For California residents, you may submit requests through the email above; we will not discriminate against you for exercising your rights.

5.7 Cookie Categories and Preferences

We use cookies and similar technologies for the following purposes:

• Strictly Necessary: Required for core functionality such as security, authentication, and network management.
• Functional: Remember your preferences (e.g., language, saved filters).
• Analytics: Help us understand how our site is used to improve performance and features.
• Advertising: Personalize ads and measure their effectiveness (only where permitted and with your consent).

You can manage preferences via browser settings and (where offered) our cookie banner/preferences center. We honor Global Privacy Control (GPC) signals as opt-outs of sale/sharing and targeted advertising where legally required. Disabling certain cookies may affect functionality.

Non-essential cookies (e.g., analytics, advertising) are not set in jurisdictions requiring prior consent until you opt in. You may withdraw consent at any time via the preferences interface.

6. Meta Pixel and Advertising Technologies

We use Meta Pixel (also known as Facebook Pixel) and similar advertising technologies to help us understand the effectiveness of our ads, measure conversions, and deliver more relevant advertising.

• What this means: When enabled, these technologies may collect or infer information such as browser details, pages viewed, interactions, and technical identifiers (for example, cookie IDs).
• Advanced Matching: Where available and permitted, we may send limited customer identifiers (such as email, phone number, and an internal account identifier) to improve match quality and measurement accuracy.
• How to opt out: You can opt out of advertising/marketing cookies in our cookie preferences, adjust browser settings, use Global Privacy Control (GPC), and review ad preferences in your Meta account.

We do not sell your personal information for money. We honor legally required opt-out signals and consent choices for targeted advertising and related measurement technologies.

7. Communication Monitoring

Important Notice: To maintain a safe marketplace and protect our users, communications through FlyClassifieds, LLC may be monitored, reviewed, or moderated for:

• Fraud prevention and detection
• Compliance with our Terms of Service
• Safety and security of users
• Prevention of prohibited activities
• Resolution of disputes between users
• Law enforcement requests when legally required

By using our messaging system, you acknowledge and consent to this monitoring. We recommend never sharing sensitive personal information (SSN, passwords, financial account details) through our messaging system.

8. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit (HTTPS)
• Secure password storage using bcrypt hashing
• Regular security audits and updates
• Limited access to personal information by employees
• Secure third-party service providers

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

9. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

Inactive accounts may be deleted after 3 years of inactivity. Deleted account data is removed within 90 days, except where retention is required by law.

Illustrative retention schedule (subject to variation for legal, security, or dispute reasons):

Where feasible we aggregate, de-identify, or anonymize data once individual-level retention is no longer necessary.

10. Children's Privacy

FlyClassifieds, LLC is not intended for users under 18 years of age. We do not knowingly collect information from children under 18. If we learn we have collected information from a child under 18, we will delete that information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. Where we transfer personal data from the EEA/UK/Switzerland to countries without an adequacy decision we rely on Standard Contractual Clauses (European Commission Decision 2021/914) and, where applicable, the UK Addendum, plus supplementary technical and organizational measures (encryption in transit, strict access controls).

You may contact us to request a copy (redacted for confidentiality) of the SCCs or other safeguards relied upon. We periodically assess destination country legal frameworks (government access risks, redress mechanisms) to maintain essentially equivalent protection.

We do not currently participate in the EU-U.S. Data Privacy Framework. If this changes, this Policy will be updated before relying on that mechanism.

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information we collect
• Right to delete personal information
• Right to opt-out of sale of personal information (we don't sell your data)
• Right to non-discrimination for exercising privacy rights

13. European Privacy Rights

If you are in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

14. Data Sources and Attribution

FlyClassifieds, LLC uses aircraft registration data from:

• United States: FAA Aircraft Registry (public domain)
• Canada: Canadian Civil Aircraft Register, reproduced and distributed with the permission of the Government of Canada

The incorporation of data sourced from the Government of Canada within this service shall not be construed as constituting an endorsement by the Government of Canada of FlyClassifieds, LLC.

15. Automated Decision-Making

We do not conduct automated decision-making or profiling that produces legal or similarly significant effects about you. If we introduce such processes (e.g., automated risk scoring), we will provide required notices, meaningful information about the logic involved, and opportunities to obtain human review where legally mandated.

16. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we may also notify you by email.

17. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: privacy@flyclassifieds.com
• Support: support@flyclassifieds.com
• Website: flyclassifieds.com/contact

Data Protection Officer / Representative: We are not currently required to appoint a formal Data Protection Officer or EU/UK representative given the scale and nature of processing. We reassess this periodically; if appointed, details will appear here.

Supervisory Authority: EEA/UK users may lodge complaints with their local authority. EU contacts: https://edpb.europa.eu/about-edpb/about-edpb/members_en

Appeals: If you disagree with our response to a privacy request, you may reply to the decision email with “Appeal” in the subject line. We will review and respond within applicable statutory periods.